Our hiring process

Your Covering Letter

We require the submission of a covering letter. As a guide here's what we think is worth mentioning:

• What do you like about the role you're applying for.
• What do you think we should note on your CV, as it applies to the job you're applying for.
• Anything that's not on your CV that you think should be brought to our attention.

Your CV

Have your most recent CV (or resume) to hand, for reference.

Start with a blank document and create a CV specifically for the job you're applying for.

Here's what we think is a good idea to include:

• Mention specific projects you worked on or managed.
  • What was the outcome?
  • How successful were they and how did you measure that success?
• If you've been in management or leadership roles, tell us how you managed and led your team.
  • What did you learn?
• If you've recently graduated, or are a school leaver you've still got something to put on a CV.
  • What school or University projects or activities did you participate in?
  • Did you lead any team, or group, activities?
• Keep your CV brief, more than 2 pages are probably too long.
  • We only need to know about your previous 2 jobs in detail.
  • Previous jobs can form part of a simple list:
    • Employer
    • Dates of employment
    • Position held
    • Reason for leaving

Your Application

When you're ready to apply for the job you've chosen, hit the apply now button.

• You'll need to upload your CV and your covering letter.
• You've also got space to provide us with relevant work samples, such as your design portfolio, code, apps, content you created or projects you were involved in.

Suitability

Whether we think you're suitable for your chosen role, or not, we shall let you know that we'd like to talk to you within 3-5 working days from the submission date of your application.

Interviews

We have the same basic interview process for the majority of positions in the company. For technical roles, an additional technical test (or if warranted a small project) shall be requested.

A short virtual conversation

We generally like to have a short conversation with you, before we dive into the interview process. This will usually be with a member of our HR team, where we go through the key skills you'll need for the role.

Online assessments

If English is your second language, we'll ask you to take a short written English test. If you're applying for a developer position, you'll be asked to undertake a coding quiz.

Project work

For more senior developer positions we may ask you to complete a very short coding project. This could be a short case study or providing sample working code to a written specification.

In-depth interview

Assuming you pass the tests, we'll invite you to a formal interview. We want our interviews to be an equitable and inclusive experience to ensure that everyone feels comfortable.

We'll assess your skills as follows:

• Structured interview questions using clear rubrics which are appropriate to the role you're applying for.
• Open-ended questions to see how you solve problems, how you think and interact with a team of people and to see what your strengths are.

Decision and Offer

Once the interview and assessment process is complete, we'll let you know whether we wish to make you an offer of employment, or not, within 5 working days of the last interview.

Onboarding and Your First 90 Days

Once we've signed all the paperwork and you're ready to go, each department has a tailored onboarding plan to get you started. Don't worry, you're not thrown in at the deep-end!

Things we cover:

• Getting you a company login and introducing you to the helpdesk who provide you with your equipment and credentials
• Pointing you toward Confluence, where your 90-day plan has been prepared. This includes:
  • A list of official documents to read
  • Guiding thoughts and meet your team page
  • Your first, second, third and fourth-week planner
  • 90-day milestones you can agree with your team lead
  • Other helpful resources

And remember, say hello to everyone in the Town Hall channel on your first day!

Your Career Advancement

How you progress and advance is only guided by us. We want you to show us things you're passionate about and where you can grow and advance in your career, in partnership with us.

After your first 90 days you'll be invited to speak with your team leader to participate in a self-assessment process.

Start by thinking through your existing strengths and development areas. What are you really good at? Where could you improve? This will help you figure out what to target. Look at past performance reviews for inspiration, or reach out to the people you work with closely for feedback.

Choose SMART goals for your growth: they should be Specific, Measurable, Achievable, Relevant, and Time-bound. Keep the number of goals low and track opportunities that will help you achieve the goals you set. If you're not sure where to start, look at your growth areas from the previous section.

Write Your Own Story!

We've created a success-framework which we hope you'll benefit from as a new employee. You can read more about how you can progress on the careers progression section.

Browse our departments and see if there's a role that fits you. If not, send us an open application and we'll see where you may be able to fit.

We're always open to feedback as this is an evolving framework that adapts and changes as we receive more and more great ideas.

We welcome comments from everyone, even non-employees!
Feel free to send us an email with your thoughts and suggestions.