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Puppet - Consultancy & Support

Benefit from significant cost savings by using Enterprise IT Automation tools

We provide Puppet consulting, support, installation, configuration, troubleshooting services, emergency help, remote assistance, and maintenance for newly installed and existing Puppet Masters and Puppet setups.

Puppet - Support and Consultancy Synopsis

Installation and Deployment

We take your initial requirement and create a fully functional and supported Puppet platform

Troubleshooting Services

Helping you to diagnose issues with existing configurations

Deploy new configuration

Creating and deploying new Puppet configurations

Training and Support

Puppet training services are available

Benefits to your business

  • Puppet provides a centralised platform for configuring and deploying critical services
  • Make changes to configurations from the Puppet master and watch changes propagate automatically
  • Avoid working on each individual server
  • Less mistakes and downtime
  • Easily set up UAT and Production environments to test changes
  • Quickly deploy new software dependencies or roll out upgrades

Your Technology Partner

When working with us we consider ourselves your technology partner and not just another Managed Service vendor. We make this statement as we understand not just the networking and operating system, but also the software and messaging platforms running on the OS. We diagnose problems at the lowest level and look for innovative solutions to resolve those problems to ensure your business operates smoothly and efficiently.

As a mix of software developers, network and database engineers and Red Hat certified system administrators, we work together as a team to ensure your services remain online, no matter the issues presented to us. When you engage with us, we provide not just an individual engineer, but a collective pool of knowledge from a team who have gained invaluable experience looking after mission-critical infrastructure.

Pricing model

Our Puppet consulting and support services are available on an ad-hoc basis or via a retainer. Support services are covered via our Managed Services offerings, as detailed below.

Managed Services

Reactive Managed Services
  • Suitable for start-ups and/or low-cost, low risk systems
  • Small monthly retainer which includes 24/7 monitoring
  • Pay-as-you-go support model, priced by the hour, charged in 15 minute blocks
Proactive Managed Services
  • A fully managed network and hosting environment which includes 24/7 monitoring and access to network, database, operating system and software engineers
  • Proactive upgrades of security patches, kernels and base OS
  • Optional 24/7 coverage and SLAs
No Hidden Fees
  • Both options offer transparent pricing with contractually agreed hourly rates
  • Fixed cost and longer term 3 and 5 year contract options available
  • Dedicated project manager and technical lead

We are happy to consult with you to ensure the best possible upgrade path for your existing systems, provide support, or one off installation support and guidance.

Contact us to discuss your Puppet requirements, with no obligation.

"Buckhill Ltd is very knowledgeable and works quickly. We got bogged down and stuck trying to implement SAML on our own but Buckhill Ltd stepped in and immediately executed a working setup and made insightful recommendations for enhanced security."

Ken Snyder - Chief Technology Officer
Sharpr, Salt Lake City, Utah, USA

"I was impressed by the enthusiasm and professionalism of the Buckhill team and their 'can do' attitude."

Matthew Oliver - Director
M3 Corporate Finance LLP, Bristol, United Kingdom

"Working with Buckhill was a pleasure. Right from the consultation process, through to their depths of knowledge & obvious enterprise experience - I would have no hesitation recommending their services."

Reece Griffin, Technical Director
TBA Digital, Canada

"We were working with one of our vendors to configure SSO via ADFS to access their web application. We needed additional expertise and guidance to move the project forward so we contacted Buckhill Ltd. In a matter of days they had their developers working on it. They quickly determined the configuration issues we were having and provided explanation on how to get them resolved. We were very impressed with their knowledge, professionalism and diligence in assisting us on this project."

David O'Boyle CCNA, MCSE - Technology Services
The Richards Group, Dallas, Texas, USA

"I contacted Buckhill as I needed expert advice regarding a complex SAML integration requirement. The project involved integration with the US Health Care API (Obamacare eligibility). The developers assigned to the project were highly capable and professional, with real passion and determination to see the project through to completion even when issues presented themselves. Looking forward to working with you guys in the future, you're awesome! All the best, Carlos."

Carlos Arias - Owner
Carlos Ja Design, Florida, USA

"Buckhill provided us with consultancy to implement SimpleSamlPHP and configure it for use with a major client's SSO.
They were incredibly helpful, easy to work with and delivered in very short timescales within our agreed budget.
I am extremely happy with the service they provided."

Eddie Robins - Technical Director
Groovy Gecko, London, UK

"We asked Buckhill to provide us with a robust, reliable and faster server infrastructure so that we could deliver a better and more consistent service to our customers. Buckhill delivered results quickly, in a friendly and professional manner. We have been impressed by the knowledge they bring to the table and with the honest and helpful communication throughout the process. We are happy to receive continued support and maintenance for a core part of the business."

Brian Kavanagh
Field Gibson Media Ltd, UK

"We have been using Buckhill for several years for all our industry software requirements.

Their systems are reliable and affordable and the team are always friendly and knowledgeable.

If you're looking for an innovative software solutions provider, I would highly recommend them."

Mandy Brown, Director
Litigation Protection, UK

"Working with Buckhill was a pleasure. Right from the consultation process, through to their depths of knowledge & obvious enterprise experience - I would have no hesitation recommending their services."

Reece Griffin, Technical Director
TBA Digital, Canada

"Buckhill provided us with excellent service throughout our project. From the detailed initial meeting, to explaining the process, to final delivery, prompt response and assistance with follow up questions. We have been thoroughly impressed.

Kevin Hoggard, Director
CRM Innovations, Canada

"I must say that working with Buckhill has been a pleasure. The C2MS system has really helped us get our wholesale division up and running and the features within the system are very comprehensive. It allows us to trade with our brokers the way our brokers want to trade with various trading options available. I especially like the way Buckhill respond to you new idea’s and do look to implement them in days rather than months."

Hassan Soyer, Director
Nova Insurance, UK

"Buckhill were very helpful scoping up a vastly improved and flexible server environment - from the very first phone call we were able to define the problem and agree on a route towards solution. The project was completed with the minimum of fuss, on time and on budget. Real time technical support was available throughout the process and we now have a vastly improved operational environment that is future proofed for our strategic objectives. We are very happy with the results and have quickly realised the ROI."

Iain Wilcox, Marketing Director
Digitonic, UK

"We are delighted with our choice of service provider, and have nothing but good things to say about Buckhill. Stuart and his team have acted with a high level of professionalism and competence in all respects. We cannot recommend them highly enough ..."

Matthew Dickinson, Director
Linex Systems, UK

"Buckhill was able to bring a solution in a complex interoperability problem (ADFS/SAML with SOAP between Linux/Windows platform). I was often impressed by the level of their expertise and deep knowledge. When problems arose they were able to find creative solutions with an emphasis on reliability and security. I can say that during the whole project Buckhill was never the bottleneck, our success with this project is definitely due to Buckhill's talented team."

David Wulliamoz, Head of IT Services
Compassion Suisse, Switzerland

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Our offices are open 8.30am - 7pm GMT, Monday to Friday - but you can always contact us via email. When we receive your email during opening hours, we aim to respond within 30 minutes or less. Should your email reach us out of hours, we will contact you when the office re-opens.

You can contact us using live chat

Contact Information

Speak to an expert on +44(0)1903 250250, email us at contact@buckhill.co.uk, or start a live chat, located in the bottom right

Alternatively, complete the form below

We're happy to talk

Our offices are open 8.30am - 7pm GMT, Monday to Friday - but you can always contact us via email. When we receive your email during opening hours, we aim to respond within 30 minutes or less. Should your email reach us out of hours, we will contact you when the office re-opens.

You can contact us using live chat

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