C2MS Cloud Insurance Software FAQs

Is C2MS provided as a turnkey, fully managed solution?

Yes, C2MS is provided as a complete turnkey solution, either fully configured, or partly, depending on your business requirements. C2MS is offered as PaaS (Platform as a Service), which means it includes hosting, patching, user support and product build and deployment services. If you further questions, please contact us for more information.

Can you import existing data, such as Brokers, Policies, Documents, etc?

Yes, we provide import services for various types of data. However, due to the complexity of certain data structures we first audit and quote for each type of data. If you have further questions, please contact us for more information.

Can C2MS operate alongside or in conjunction with our existing systems?

Yes, C2MS can operate in various capacities, either as a front-end quote & buy platform, claims system, middleware stack or backoffice system, or a combination of various modules. Each module can be connected to your existing software using web services. If you have further questions, please contact us for more information.

Where are the downloads located?

C2MS related downloads are available via your customer control panel.

Are there options for custom development and integration services?

Yes, C2MS offers extensive integration and extension capabilities. Whether you are looking to connect to the C2MS REST or SOAP API, connect to third parties, or create new business functions specific to your use-case, we provide consultancy and development services.

Our development services are backed by our quality assurance, with any bugs or issues resolved without additional cost. Please contact us to discuss your requirements in more detail.

Where can the user and administration guides be located?

User management and Administration guides can be found at the knowledge base.

Can an instance of C2MS be upgraded from IPI to Enterprise?

Yes, C2MS instances can be upgraded once certain criteria are met, subject to contract.

Have more questions?

If you have any further questions not covered here, please feel free to contact us.

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