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Products

Explore our suite of powerful, flexible, and scalable products designed to streamline insurance operations and boost your growth in a fast-paced digital environment.

Overview

Core Products

Claims Administration System
Policy Administration System
Policy Billing System
Quote and Bind Platform
Underwriting Workbench
Identity and Access Management

Services

Bespoke Development
Insurance Product Digitisation
Insurance Rating Automation
Legacy Systems And Data Migration

Technology

AuthStack - Identity and Access Management
FeaturesPricing
C2MS - Core Insurance Software
FeaturesPricing
Solutions

Solutions

Discover how our solutions enable Lloyd’s and London Market Syndicates, MGA's, Brokers, and Insurers to streamline operations, enhance underwriting efficiency, and ensure compliance in a rapidly evolving digital landscape.

Overview

Lloyd's - Specialist Insurance and Reinsurance Market

Tailored digital solutions for Lloyd’s market participants, supporting compliance, syndicate collaboration, and delegated authority workflows.

Global Insurance Market

Flexible, cloud-based solutions for insurers, brokers, and MGAs operating worldwide — built to adapt across regions, regulations, and partners.

London Market Brokers

Scalable tech for London brokers to streamline placements, automate workflows, and enhance client engagement across specialty markets.

London Market Carriers

Integrated insurance solutions designed for carriers operating in the London Market; enabling agility, compliance, and operational control.

Brokers & MGA's

Support for brokers and MGAs with end-to-end technology to manage submissions, bind risks, and deliver superior service at scale.

Insurers

Comprehensive digital insurance solutions that combine core systems, underwriting tools, and automation to drive efficiency and innovation.

Partners

Resources

Explore expert insights, tools and support to uncover how Buckhill can help you enhance your business.

Latest News and Updates

Read more on the latest news and updates on Buckhill, our growing network of partners and clients, and exciting industry news.

Case studies

Discover what makes Buckhill the preferred choice for our clients by exploring our case studies.

Product Updates

Stay up to date on Buckhill's Product offerings and enhancements that can drive your business success.

e-Articles

Building and Operating Compliant Systems
Enhancing Customer Experience
Gaining Competitive Advantage
Increasing Operational Efficiency and Agility
Increasing Sales and Distribution Efficiency
Boosting Customer Retention and Engagement
Successfully Migrating from Legacy Systems
Improving Risk Management and Underwriting

About

Get to know more about Buckhill, where we show how committed we are to mutual success and sustainability.

Company

Read more on what makes Buckhill the valued and sustainable company it is today.

About Company
Buckhill Impact
Environmental ImpactGovernance ImpactSocial Impact
ISO Projects

Legal

Explore our Legal data and tools for added security and compliancy.

Domain Purchase and Renewal Policy
Terms and conditions
Corporate Data
Cookies and Privacy Policy
Complaints

Careers

Explore Buckhill's hard-working departments and career opportunities; covering open positions, departmental values and our range of competitive benefits.

Departments and Positions
Hiring Process
Relocation to Croatia
Contact us
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Home

Products

Products Overview

Core Products

Core Products Overview

Claims Administration System

Policy Administration System

Policy Billing System

Quote and Bind Platform

Underwriting Workbench

Identity and Access Management

Services

Services Overview

Bespoke Development

Insurance Product Digitisation

Insurance Rating Automation

Legacy Systems And Data Migration

Technology

Technology Overview

AuthStack - Identity and Access Management

AuthStack - Identity and Access Management Overview

Features

Pricing

C2MS - Core Insurance Software

C2MS - Core Insurance Software Overview

Features

Pricing

Solutions

Solutions Overview

Lloyd's - Specialist Insurance and Reinsurance Market

Global Insurance Market

London Market Brokers

London Market Carriers

Brokers & MGA's

Insurers

Partners

Resources

Latest News and Updates

Case studies

Product Updates

e-Articles

Building and Operating Compliant Systems

Enhancing Customer Experience

Gaining Competitive Advantage

Increasing Operational Efficiency and Agility

Increasing Sales and Distribution Efficiency

Boosting Customer Retention and Engagement

Successfully Migrating from Legacy Systems

Improving Risk Management and Underwriting

About

Company

About Company

Buckhill Impact

Buckhill Impact Overview

Environmental Impact

Governance Impact

Social Impact

ISO Projects

Legal

Domain Purchase and Renewal Policy

Terms and conditions

Corporate Data

Cookies and Privacy Policy

Complaints

Careers

Careers Overview

Departments and Positions

Hiring Process

Relocation to Croatia

Contact us

// Legal

Cookies and Privacy Policy

PRIVACY AND COOKIE POLICY

Buckhill d.d. Privacy and Cookie Policy

1. Introduction

Buckhill d.d. ("we," "us," or "our") is committed to protecting your privacy and ensuring the responsible use of personal information collected through our website, www.buckhill.co.uk ("Website"). This Privacy and Cookie Policy outlines how we collect, use, disclose, and protect your information, as well as your rights regarding your personal data.

2. Information We Collect

We collect information to provide better services to our users. This includes:

  • Personal Information: Information you provide directly, such as your name, email address, and any other details you submit through contact forms or registration processes.

  • Usage Data: Information collected automatically when you visit our Website, including your IP address, browser type, pages visited, and the date and time of your visit.

3. Use of Personal Information

We use your personal information to:

  • Respond to your inquiries and provide information about our services.

  • Process job applications if you submit a resume or CV.

  • Send newsletters or updates if you have subscribed, with the option to unsubscribe at any time.

4. Cookies and Similar Technologies

Our Website uses cookies and similar technologies to enhance user experience and analyze website performance.

4.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us understand how you interact with our Website and remember your preferences.

4.2 Types of Cookies We Use

We use the following types of cookies:

Cookie/Storage Name

Domain

Category

Purpose

Retention Period

Third Country Transfer

_ga

.buckhill.co.uk

Statistical/Analytics

Tracks website usage and visitor behavior (Google Analytics).

2 years

Yes (USA)

_gid

.buckhill.co.uk

Statistical/Analytics

Tracks website usage and visitor behavior (Google Analytics).

1 day

Yes (USA)

AEC

.buckhill.co.uk

Statistical/Analytics

Tracks website usage and visitor behavior (Apollo).

6 months

Yes (USA)

_fbp

.buckhill.co.uk

Marketing

Tracks user interactions for Facebook advertising.

3 months

Yes (USA)

_gat

.buckhill.co.uk

Performance

Limits data collection on high-traffic sites (Google Analytics).

1 minute

Yes (USA)

Session Storage

.buckhill.co.uk

Functional

Maintains user session data during website navigation.

End of session

No

Local Storage

.buckhill.co.uk

Functional

Stores user preferences, such as language settings.

Persistent

No

4.3 Managing Cookies and Storage

Most web browsers allow control of cookies through browser settings. To find out more about cookies, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics, visit Google's opt-out tool.

You can also manage your cookie preferences and storage settings through your browser settings. Most browsers allow you to:

  • View and delete stored data.

  • Block third-party cookies.

  • Clear all cookies and site data.

Please note that disabling cookies or storage may affect the functionality of our Website.

5. Third-Party Services and Data Transfers

We use third-party services, such as Google Analytics and Facebook, which may process your data outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place to protect your data.

GDPR Compliance Assurance: Statement for Our Customers

1. Purpose of this Statement

The General Data Protection Regulation (GDPR) enhances privacy legislation. Buckhill d.d. ensures the privacy of customer data and maintains full compliance in all areas of our business.

2. Data Protection Officer

Buckhill d.d. has a designated Data Protection Officer (DPO), responsible for GDPR compliance, maintaining records of processing activities, and ensuring transparency.

3. Customer Contracts

To adhere to GDPR requirements, all relevant agreements have been reviewed for compliance. This ensures appropriate wordings are in place to cover the duration, nature, and purpose of processing, as well as customers' rights.

4. Security and Business Continuity Measures

Buckhill d.d. ensures the confidentiality, integrity, and availability of personal data with appropriate security measures.

5. Data Breaches

Under the GDPR, we must notify any data breach to the supervisory authority without undue delay. Our processes and procedures ensure prompt reporting and mitigation of potential breaches.

If a breach occurs, our notification shall:

  • Describe the nature of the breach, including approximate numbers of affected data subjects and records.

  • Provide contact details for the Data Protection Officer.

  • Explain the likely consequences of the breach.

  • Outline the measures taken to address and mitigate its effects.

6. Your Rights

Under the GDPR, our customers have enhanced rights concerning their personal data:

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to data portability

  • Right to object

  • Right not to be subject to automated decision-making, including profiling

If you wish to obtain copies of the data we hold about you, contact our Data Protection Officer at:

Buckhill d.d.
Remetinečka cesta 13
10000 Zagreb, Croatia
Email: [email protected]
Tel: +385 (0)1 4663719

7. Children's Privacy

Buckhill d.d. understands the importance of protecting children's privacy. Our sites are not designed for or directed at children under 16. We do not knowingly collect or maintain information about anyone under 16.

8. Data Retention and Third-Party Processing

Personal information will be retained only as long as necessary to fulfill the purpose of its collection or as required by law. We do not share personal information with third parties except as necessary to conduct business and only with prior consent or legal obligation. We never sell your personal information.

Third-party services may involve the processing of unique user identifiers or data transfers outside the EU/EEA. When applicable, users will be informed of such data transfers and security measures taken to protect their information.

9. Contact and Concerns

Buckhill d.d. recognizes its responsibility for protecting online privacy. If you have questions or concerns, contact us at [email protected].

OPĆA PRAVILA PRIVATNOSTI

PRAVILA O PRIVATNOSTI I KOLAČIĆIMA

Pravila o privatnosti i kolačićima Buckhill d.d.

1. Uvod

Buckhill d.d. („mi“, „nas“ ili „naš“) predano štiti vašu privatnost i osigurava odgovorno korištenje osobnih podataka prikupljenih putem naše internetske stranice, www.buckhill.co.uk („Internetska stranica“). Ova Pravila o privatnosti i kolačićima objašnjavaju kako prikupljamo, koristimo, dijelimo i štitimo vaše podatke te koja su vaša prava u vezi s obradom osobnih podataka.

2. Podaci koje prikupljamo

Prikupljamo podatke kako bismo poboljšali naše usluge i korisničko iskustvo. To uključuje:

  • Osobni podaci: Podaci koje nam izravno dostavite, poput imena, adrese e-pošte i drugih informacija unesenih putem kontakt obrazaca ili registracijskih procesa.

  • Podaci o korištenju: Informacije koje se automatski prikupljaju prilikom posjeta našoj internetskoj stranici, uključujući IP adresu, vrstu preglednika, posjećene stranice te datum i vrijeme posjeta.

3. Korištenje osobnih podataka

Vaše osobne podatke koristimo za:

  • Odgovaranje na vaše upite i pružanje informacija o našim uslugama.

  • Obradu prijava za posao ako pošaljete životopis ili molbu.

  • Slanje newslettera ili obavijesti, uz mogućnost odjave u bilo kojem trenutku.

4. Kolačići i slične tehnologije

Naša internetska stranica koristi kolačiće i slične tehnologije za poboljšanje korisničkog iskustva i analizu performansi stranice.

4.1 Što su kolačići?

Kolačići su male tekstualne datoteke koje se pohranjuju na vaš uređaj prilikom posjeta internetskoj stranici. Omogućuju nam razumijevanje interakcije korisnika s našom stranicom i spremanje njihovih postavki.

4.2 Vrste kolačića koje koristimo

Kolačić/Naziv spremnika

Domena

Kategorija

Svrha

Razdoblje pohrane

Prijenos u treće zemlje

_ga

.buckhill.co.uk

Statistički/Analitički

Praćenje korištenja web stranice i ponašanja korisnika (Google Analytics)

2 godine

Da (SAD)

_gid

.buckhill.co.uk

Statistički/Analitički

Praćenje korištenja web stranice i ponašanja korisnika (Google Analytics)

1 dan

Da (SAD)

AEC

.buckhill.co.uk

Statistički/Analitički

Praćenje korištenja web stranice i ponašanja korisnika (Apollo)

6 mjeseci

Da (SAD)

_fbp

.buckhill.co.uk

Marketinški

Praćenje interakcija korisnika za Facebook oglašavanje

3 mjeseca

Da (SAD)

_gat

.buckhill.co.uk

Performanse

Ograničavanje prikupljanja podataka na stranicama s velikim prometom (Google Analytics)

1 minuta

Da (SAD)

Session Storage

.buckhill.co.uk

Funkcionalni

Održavanje korisničke sesije tijekom navigacije stranicom

Kraj sesije

Ne

Local Storage

.buckhill.co.uk

Funkcionalni

Pohrana korisničkih postavki, npr. jezičnih postavki

Trajno

Ne

4.3 Upravljanje kolačićima i pohranom podataka

Većina internetskih preglednika omogućuje kontrolu kolačića putem postavki preglednika. Više informacija o kolačićima možete pronaći na www.aboutcookies.org ili www.allaboutcookies.org.

Za isključivanje praćenja putem Google Analyticsa posjetite Googleov alat za isključivanje. Onemogućavanje kolačića može utjecati na funkcionalnost naše stranice.

5. Usluge trećih strana i prijenos podataka

Koristimo usluge trećih strana, kao što su Google Analytics i Facebook, koji mogu obrađivati vaše podatke izvan Europskog gospodarskog prostora (EEA). Kada dođe do takvih prijenosa, osiguravamo odgovarajuće zaštitne mjere kako bismo zaštitili vaše podatke.

Izjava o usklađenosti s GDPR-om

1. Svrha ove izjave

Opća uredba o zaštiti podataka (GDPR) poboljšava postojeću regulativu privatnosti. Buckhill d.d. osigurava privatnost podataka korisnika i u potpunosti se pridržava svih propisa.

2. Službenik za zaštitu podataka

Buckhill d.d. imenovao je službenika za zaštitu podataka (DPO), koji je odgovoran za usklađenost s GDPR-om, vođenje evidencije aktivnosti obrade i osiguravanje transparentnosti.

3. Ugovori s korisnicima

Svi relevantni ugovori revidirani su kako bi bili u skladu s GDPR-om. To osigurava pravilno definiranje trajanja, svrhe i prirode obrade, kao i prava korisnika.

4. Sigurnosne mjere i kontinuitet poslovanja

Buckhill d.d. osigurava povjerljivost, integritet i dostupnost osobnih podataka kroz odgovarajuće sigurnosne mjere.

5. Povrede podataka

U skladu s GDPR-om, dužni smo bez odgađanja prijaviti bilo kakvu povredu podataka nadležnom nadzornom tijelu.

Ako dođe do povrede, obavijest će sadržavati:

  • Opis povrede i približan broj pogođenih korisnika.

  • Kontakt podatke službenika za zaštitu podataka.

  • Moguće posljedice povrede.

  • Poduzete mjere za rješavanje problema i sprječavanje daljnjih povreda.

6. Vaša prava

U skladu s GDPR-om, korisnici imaju sljedeća prava:

  • Pravo na informiranost

  • Pravo na pristup podacima

  • Pravo na ispravak

  • Pravo na brisanje podataka („pravo na zaborav“)

  • Pravo na ograničenje obrade

  • Pravo na prenosivost podataka

  • Pravo na prigovor

  • Pravo da ne budu podvrgnuti automatiziranom donošenju odluka, uključujući profiliranje

Za pristup podacima koje posjedujemo o vama, obratite se našem službeniku za zaštitu podataka:

Buckhill d.d.
Remetinečka cesta 13,
10000 Zagreb, Hrvatska
E-mail: [email protected]
Tel: +385 (0)1 4663719

7. Privatnost djece

Buckhill d.d. razumije važnost zaštite privatnosti djece. Naša internetska stranica nije namijenjena osobama mlađima od 16 godina i ne prikupljamo svjesno podatke od djece.

8. Pohrana podataka i obrada trećih strana

Osobni podaci čuvaju se samo onoliko dugo koliko je potrebno za ispunjenje svrhe prikupljanja ili prema zakonskim obvezama. Ne dijelimo osobne podatke s trećim stranama osim kada je to nužno za poslovanje i samo uz prethodni pristanak ili zakonsku obvezu.

9. Kontakt i pritužbe

Ako imate pitanja ili pritužbe u vezi s obradom vaših podataka, kontaktirajte nas na [email protected].

United Kingdom

Buckhill Ltd
Lloyd's of London, Room 897

One Lime Street

London, EC3M 7HA

England

Croatia

Buckhill d.d.
Remetinečka cesta 13

10000

Zagreb

Phone: +385(0)1 4663719

Products

Claims Administration SystemPolicy Administration SystemPolicy Billing SystemQuote and Bind PlatformUnderwriting WorkbenchIdentity and Access Management

Company

About usCareers

Services

Bespoke DevelopmentInsurance Product DigitizationInsurance Rating AutomationLegacy Systems And Data Migration

Technology

C2MS - Core Insurance SoftwareAuthStack - Identity and Access Management

Contact us 8am - 6pm GMT (Mon-Fri)

Sales:

+44(0)208 1919 438

Support:

+44(0)208 1919 438

Existing customers, request support & assistance.

Buckhill®, C2MS® and AuthStack® are registered trademarks of Buckhill Ltd.

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